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Loyalty & Rewards

I placed an order, but don't see my rewards points.

You work hard to earn points, and we want you to feel confident that all of your points are right where they should be . . . in your account!. The first thing to note is that there may be a delay in our systems communicating, and points could take an

Why didn't I earn points for my purchase?

Double-check you were signed into your rewards account and didn’t accidentally check out as a guest. You must be logged in when making purchases to earn points. If you have done this in error, contact us at 866-438-7947 to help apply your points to y

Can I use rewards points and coupons in the same order?

Unfortunately, you may only use one discount per order, so you can either use a coupon code or redeem available rewards. Don't worry, though, we'll save your points for a future purchase!

How do I redeem my rewards points?

You can redeem your points at the rate of $10 for every 100 points at checkout. You are eligible to use your points when you have at least 100, and they may be used in 100 point increments. To use your points, simply log in to your account and procee