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We're here to help! Chat with us during our business hours, or leave a message after hours & we'll get right back to you.

Contact us by email any time, and we'll get back to you as soon as possible (Usually within 1-2 business days.)

Call us Monday - Friday 9:00 am - 5:00 pm, ET

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Swiss Knife Shop

The Swiss Knife Shop Help Center offers answers to frequently asked questions about order status, shipping, returns, repairs, warranty information and more. We're here to help!

Swiss Knife Shop Help Center

NOTES ON ORDER PROCESSING TIMES
Orders placed after 8:00 am, ET are generally processed the following business day. Orders for UN-ENGRAVED in stock items with standard free shipping generally ship within 1-3 business days. Orders for ENGRAVED, in-stock items with standard free shipping are engraved and shipped within 5 business days.

If you need your order by a specific date, please consider upgrading your shipping, which reduces processing time AND time in transit with the carrier.

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